The workflow
Work arrives on a schedule or in a queue and is processed without anyone watching. Every piece exists to make thousands of runs survivable.
Starts on: Schedule · Batch · Event · Human review
In
Per item
Work
Check
Suits
- Repetitive work with a known shape: classify, extract, summarise, enrich
- Volume that no team could read, where a sample is checked instead
- Anything that must run whether or not someone is at a keyboard
Strains
- Work where the task is only clear once a person explains it
- Cases needing a conversation to resolve, which a queue cannot have
- Anything where a wrong answer is expensive and nobody is reviewing